# Data Center Smart Hands

> Technical on-site support for data centers in Michigan — cable termination and testing, hardware installation, network troubleshooting, and equipment configuration.

Technical, certified hands for the work basic remote hands can't cover.

Smart hands is technical, skilled on-site labor — cable termination and testing, hardware installation and configuration, structured troubleshooting, and equipment swaps — performed by a technician who understands networking and infrastructure, not just someone following a checklist.

## When you need this

- You need a network device configured or swapped on site, not just power-cycled.
- A cabling issue needs to be diagnosed and fixed, not just visually confirmed.
- A vendor deployment requires a technician who can troubleshoot, not just observe.
- You need Cat6/Cat6A or fiber terminated and certified on site.

## What's included

### Cable termination & testing

Cat6/Cat6A and fiber termination, patch panel work, and certified testing with documented results.

### Hardware installation & configuration

Server, switch, and appliance installation, basic configuration per your runbook, and firmware/OS-level tasks under your direction.

### Network troubleshooting

Structured diagnosis of connectivity, port, and cabling issues, working live with your NOC or engineering team.

### Equipment swaps & upgrades

Component-level swaps (drives, PSUs, memory, NICs) and full unit replacements, with asset tracking updated as part of the visit.

### Wireless & Ubiquiti/UniFi deployment

Access point installation, controller configuration, and troubleshooting for wireless infrastructure.

### Firewall & switch-level support

Basic configuration changes, VLAN work, and troubleshooting on managed switches and firewalls under your direction.

## How it works

1. **Scope the technical task** — We confirm exactly what's needed — device models, access, credentials, and the specific outcome you're after.
2. **Technician preparation** — We review your runbook or instructions ahead of the visit so the technician arrives ready, not learning on site.
3. **On-site execution** — Work is performed live, with real-time communication back to your team if issues come up mid-visit.
4. **Testing & documentation** — Cable test results, configuration confirmations, and photo documentation are delivered with the visit summary.

## Who this is for

- Technology vendors deploying hardware at Michigan customer sites
- Data center tenants needing certified cabling or hardware work
- General contractors and commissioning teams needing technical verification during turnover
- Companies replacing or upgrading networking equipment without flying in staff

## Available in

- [Ann Arbor](https://fieldbenchtech.com/locations/ann-arbor/)
- [Detroit](https://fieldbenchtech.com/locations/detroit/)
- [Southfield](https://fieldbenchtech.com/locations/southfield/)
- [Toledo](https://fieldbenchtech.com/locations/toledo/)

## Frequently asked questions

### What certifications or background does your team have?

Fieldbench is built on a background in structured Cat6 cabling, network switches and firewalls, Ubiquiti/UniFi deployment, server administration, and IT troubleshooting. We're upfront about scope — if a job requires a licensed electrician or a manufacturer-specific certification we don't hold, we'll tell you before we take the work, not after.

### Can you follow our internal runbook or SOP?

Yes — send your runbook or standard operating procedure ahead of time and we'll confirm scope and any questions before dispatch, so the visit follows your process exactly.

### Do you carry your own tools and test equipment?

Yes. Cable certifiers, basic hand tools, label printers, and standard networking gear travel with every smart hands visit. If a job needs specialized equipment you'd rather we use yours for, let us know when scoping the visit.

## Contact

- Request service: https://fieldbenchtech.com/request-service/
- Email: drew@fieldbenchtech.com
- Phone: (734) 489-1592
- Location: Ann Arbor, MI